Privacy and Security Policy

At Pillpods Online Pharmacy, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy and Security Policy outlines how we collect, use, disclose, and protect your information. By using our website/App, you agree to the terms of this policy.

1. Information We Collect

1.1. Personal Information: When you create an account, place an order, or contact us, we may collect personal information such as your name, address, phone number, email address, date of birth, and payment information.
1.2. Health Information: To provide our services, we may collect health-related information, including prescription details and medical history.
1.3. Technical Information: We may collect technical information such as your IP address, browser type, operating system, and browsing history on our website.

2. How We Use Your Information

2.1. Providing Services: We use your information to process orders, fulfil prescriptions, provide customer support, and deliver products.
2.2. Communication: We use your contact information to communicate with you about your orders, respond to inquiries, and send important updates.
2.3. Personalization: We may use your information to personalize your experience on our website/App, such as recommending products based on your purchase history.
2.4. Marketing: With your consent, we may use your information to send promotional materials and newsletters. You can opt-out of marketing communications at any time.
2.5. Compliance: We use your information to comply with legal and regulatory requirements, such as reporting obligations and fraud prevention.

3. Information Sharing and Disclosure

3.1. Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website/App, processing payments, and delivering orders.
3.2. Legal Requirements: We may disclose your information if required by law or in response to valid legal processes, such as subpoenas or court orders.
3.3. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner as part of the transaction.

4. Data Security

4.1. Security Measures: We implement a variety of security measures to protect your information from unauthorized access, use, or disclosure. These measures include encryption, secure socket layer (SSL) technology, and access controls.
4.2. Payment Security: All payment transactions are processed through secure payment gateways and are not stored or processed on our servers.
4.3. Access Control: Access to your personal information is restricted to authorized personnel who need it to perform their job functions.

5. Your Rights

5.1. Access and Correction: You have the right to access and update your personal information by logging into your account or contacting us directly.
5.2. Data Portability: You can request a copy of your personal information in a structured, machine-readable format.
5.3. Deletion: You can request the deletion of your personal information, subject to certain legal and contractual restrictions.
5.4. Opt-Out: You can opt-out of receiving marketing communications by following the instructions in the communication or contacting us directly.

6. Cookies and Tracking Technologies

6.1. Cookies: We use cookies to enhance your experience on our website. Cookies are small text files stored on your device that help us understand your preferences and improve our services.
6.2. Tracking Technologies: We may use other tracking technologies, such as web beacons and pixel tags, to collect information about your interactions with our website, App and emails.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete such information.

9. Changes to This Policy

We may update this Privacy and Security Policy from time to time. Any changes will be posted on this page, and the effective date will be updated. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy and Security Policy or our data practices, please contact us at:
• Email: [email protected]
• Phone: +91-9777576779

Thank you for trusting Pillpods Online Pharmacy with your personal information. We are committed to protecting your privacy and ensuring the security of your data.